• Project Manager for the implementation of a £25million IT project in the travel industry, including the selection and development of a training team of 42 to implement the training in over 600 shops.
  • Delivering a Purser leadership assessment programme as an assessor and trainer globally for a US based airline (union backed programme).
  • Development of Pre and Post opening training and development strategy and implementation for two 5 star international hotels in Malta.
  • Design, co-ordination and implementation of a customer/quality training initiative for 1200 staff of the direct labour organisation of a London council.
  • Member of a ‘mobile’ training team, responsible for training 6,000 management and staff throughout the UK, for a large American oil company.
  • Project co-ordination, design and implementation of the first travel agent’s training road show for the UK’s largest tour operator under their new corporate identity.
  • Member of the development team to roll out a 5-stage global change programme for all managers and leaders of the worlds’ largest logistics specialist.
  • Coaching senior individuals in city investment banking, global pharmaceutical and major UK retail bank to prepare for senior level promotion, take control of new career opportunities during a merger and increasing personal effectiveness.
  • Design, development, project management and delivery of a series of Research and Development events for over 800 people, including the management of a team of facilitators, for a large Swiss ‘pharmaceutical’ company.
  • Co-developing and running a Management Development Programme to ‘kick start’ development for a UK house builder supported by Executive Coaching for a number of senior executives.
  • Executive coach for a number of senior managers and directors in a large retail organisation.
  • Providing leadership development and personal development for the leadership teams of 6 campuses of an international business school.
  • Providing leadership and management development for a family owned premium jewellery retailer during a period of transition and growth, including 1-2-1 coaching.

Denise Fryer